Why can’t I see all of your products with their prices on this website?

Jonglea is a wholesaler of gifts and homewares to those retailers in these industries in Australia and New Zealand. Login access to our full catalogue with prices is only available to our existing customers. If you are already an existing customer and would like access, please contact us. If you are not a customer and would like to stock our products, please register your interest on our wholesaler signup page. Personal buyers or anyone else can check for the nearest stockist on our product stockist page

How do I create an account?

Please complete and submit your interest on our wholesaler signup page with all requested information.

I forgot my login, what should I do?

If you have lost or forgotten your login, then please contact us.
Note: Please keep in mind that your username/account will NOT be an email address.

Do you supply to overseas businesses?

We currently only supply and ship to Australia and New Zealand businesses.

I have a business with an ABN (in Australia) or NZBN (in New Zealand) but I am not in the Gifts & Homewares industry with a retail shop, can I still order with you?

Because Jonglea is a wholesaler of gifts and homewares there is a minimum order for all orders and minimum qty applies to all our stock. Please also refer to our trading terms. If you are happy to order and meet the minimum order and minimum qty for the stock ordered, then we may be able to help you. Please contact us or register your interest on our wholesaler signup form.

I do not have a business or retail shop, can I buy direct from you?

Jonglea is a wholesaler of gifts and homewares to those retailers in these industries in Australia and New Zealand. If you are a personal buyer and you are looking for a particular Jonglea product, please contact us with any information you have on the product and we may be able to assist you.

Do you have a showroom?

Yes, we have our Sydney showroom at our Riverwood address. However, showroom visits must only be between 9am-4pm Monday-Friday and preferably if contact is made beforehand. Please call us before visiting our showroom.

Note: Our showroom is not open to the general public.

Can I pick up my order from your showroom or warehouse?

Yes, provided you have arranged this by advising us you want to pick up your order and that you have been notified your order is ready for pick up. Pickup orders must be collected within 7 days upon us notifying you the order is ready. If order is not collected within the 7 days and no contact is made to us, then the order maybe cancelled and put back to stock. A restocking fee may apply.

Can I order at your showroom and pick up the order at the same time?

No. We do not allow on the spot pick up, particularly in the busier months/seasons. You must give us at least 24hrs notice to allow us to process and have your order ready.

How much do you charge for delivery/shipping?

Please see our trading terms for delivery and shipping.

How do we pay for our order?

Please see our trading terms for acceptable payments.

Note: You will not be required to make any payments online when placing your online order.

Any proforma orders will be processed and we will email an invoice to you requesting payment.


Can I place my order over the phone?

We prefer all orders to be sent in writing either online, email, fax or from our representative agent. Phone orders will be accepted, however, we do not take any responsibility if there are any errors with the orders placed over the phone.

Can I make changes or cancel my order?

Any changes or cancellations must be made in writing (either email or fax) ASAP. If you wish to cancel and the order is already processed, we may charge you a restocking fee.